Tradesmen want to get the next job, do it well, get paid, and go home. Not paperwork, not tech.
Homeowners want to see real work, book fast, and be looked after.
Builders don't have the resources to meet the demands of the modern customers.
The evenings and weekends that were set aside for admin and marketing are given back to the tradesman. No new app, nothing to learn. He sends us a text or voice WhatsApp and his admin is done and next job booked in.
Takes the tradesman's whole back office and makes the posts that bring in the next job.
Shows each firm's real work and books the right tradesman at the right time.
Agentic AI has only just got good enough to reliably run the entire back office operations of a small business, at the same time affording that operation via a simple chat interface like WhatsApp. Just a year ago, neither was possible.
AI can now run the whole back office of a small business, and do it reliably on real jobs.
It runs through WhatsApp, the app he already uses every day, so there is nothing new to open.
Our first pilot is G.L. Smith & Sons, a family building firm in East Hertfordshire, established 1987 and run by Dale since 1996. It went live on day one and has been running since early June. Dale, who runs it, liked it so much he is now a co-founder.
He repeatedly asked me to promise he can keep using it even if the business does not succeed, because it changed his life - not his business, his life. He's now my business partner!
One is live. The rest are pending. None have started yet.
Builds the product. Founder of Maxy, the platform SiteDesk runs on, and co-founder of SiteDesk. Around twenty years in quantitative finance, trading and pricing derivatives at JPMorgan, CIBC World Markets, Daiwa, BGC Partners and Tullett Prebon, then about a decade in Web3 and AI. Now builds agentic AI systems and consults on AI through Rubytech. MBA from the Rotman School of Management, University of Toronto, and a postgraduate diploma in quantitative finance from the University of London. Based in London.
Brings the trade, and the construction and design knowledge. Co-founder of SiteDesk. Managing Director of G.L. Smith & Sons, a small family building firm in East Hertfordshire, established 1987 and run by him since 1996. He handles tendering, oversees projects, organises trusted sub-contractors and manages the project finances. He is also an architectural draughtsman at Seven Nine Design Services since 2014, drawing up CAD plans for planning and building-regulations approval on extensions, conversions, alterations, remodelling and small commercial work. Over twenty years of hands-on construction experience.
The founder works full-time on the product, support and sales, and sold the first customer himself. That customer liked it so much he put money in, and now brings us more. We keep selling by word of mouth until we know it sells, then blitzscale with a specialist B2B sales team.
The product brings in the next customer on its own. Other sites hand a homeowner a list to ring round; Beagle Direct just books the job, and shows a tidy set of each tradesman's real work. Every job a firm runs feeds SiteDesk the photos and notes that become its progress reports, its billing and its proof of work, and that proof brings in the next job.
They all need work the tradesman does not want to do and is not set up to do.
Beagle Direct puts together the list of suitable, available tradesmen with their real work to show, then books the job in SiteDesk once the customer says yes. SiteDesk does all the admin from a text or voice note. The paperwork is done and the money is in the bank before he gets home for dinner.
The homeowner reviews all the content, then rings round to get the booking confirmed.
SiteDesk holds the diary, the rates and what the firm can do. That is what makes a job bookable, and it is what fills Beagle Direct. Every job the firm runs adds to its proof of work, and that proof brings in the next job.
Leaving means starting again from nothing. A firm that has run its quotes, its billing and its finished-work proof through SiteDesk does not want to build all that again somewhere else. So the longer they use it, the more they have built up, and the less they want to leave.
| Shareholder | Shares | % |
|---|---|---|
| Joel Smalley (founder) | 158 | 42.47% |
| Dale Smith (founder) | 158 | 42.47% |
| Seed investors | 56 | 15.05% |
| Total | 372 | 100% |
Bigger players are already buying in this space. The Access Group bought Tradify, the leading UK trades platform, in 2024. BigChange, a UK field-service platform, was valued at around £100m. JobLogic, another UK field-service platform, keeps buying up construction and field-service software, so it is a likely buyer too. A product like SiteDesk, in wide use and feeding a booking network the big players cannot bolt on later, is a credible buy at that kind of price. It does not have to stay in the UK. The same approach works in other countries, and going beyond the UK lifts the eventual sale price.